Have you ever wondered what you were going to do when you send in your AED or defibrillator for service/repair? DXE Medical has previously offered loaner defibrillators and AEDs at a charge, but they will now be free to customers who send their units in for service or repair.
How it works:
If you are ready to service your unit or if it is time for your annual PM (preventive maintenance), please contact our Service Department at 866-349-4363. They will then facilitate your unit getting to DXE with the proper information needed. Next, DXE will send you a loaner unit which will be yours to use during the interim of the service and repair, contingent upon our loaner agreement being signed.
The only cost you will have to cover is the shipping cost of the loaner unit, which will save you as the customer a significant amount of money.
Free Loaner Defibrillators = $300 Savings
In regards to the type of loaner unit you will receive, if you have a manual defibrillator we will send you the same unit when possible so that you can keep you cords, cables, and accessories and still be able to use them with your loaner. Since AEDs do not require the same accessory compatibility as defibs., if you are sending in an AED, we will send you another AED that may or may not be the same you have.
If you have any questions/concerns regarding DXE’s new offer or if you are ready to send in your unit for service and repair, please call the Service Department at 866-349-4363 or email Service@DXEMed.com.
About DXE Medical:
DXE Medical, Inc. was founded in 1999. It provides new and refurbished defibrillators, AEDs, EKGs, as well as other medical equipment and has grown to serve customers in all 50 states and 40 countries worldwide. For more information, please visit: http://www.dxemed.com/.
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