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Customer Testimonials

Our goal at AED.com is to become your partner for life. To do that,
we make sure to put customer service as our number one priority.

By being a customer service company that sells medical equipment,
we have built strong, long-lasting relationships with your, the customer.

Here is what your are saying about us...

Education: 

  • Your company has always offered professional and friendly service I especially appreciate the reminders for upkeep on our equipment.

Joy Marie Esposito, Columbia Southern University, Orange Beach, AL

  • We have been extremely pleased with the professionalism and prompt responses we have had during every interaction with your company.  You were able to meet an urgent need for our school district to obtain AEDS, when no other supplier in the nation could.

Kari L. Fair, Purchasing Supervisor, Township High School District 214

  • AED.com is a great company to work with. I really appreciate their efficiency especially in the value added programs they provide like reminder notifications of defibrillator pad and battery expiration dates. They help ensure the readiness of the equipment provided, I work at a school and this assurance is invaluable.

Meg Belding, The Calais School 

Public Access/Community:

  • As you know we have purchased 5 or 6 AEDS from you in the last 18 months and along with replacement equipment for many other units we have placed in the community.  Each transaction has been perfect without hassle or any type of problem.  The product has been shipped in a timely manner and has been exactly as described. Pleasure doing business with you and we will be back next year as soon as our fundraising is complete.

Robert Mack, President, The John Mack Memorial Foundation

  • In the process of placing many AEDs in our rural eastern Oregon county I have been using your company as the supply source for AEDs and supplies for the past two years. You have consistently had the best prices on equipment and supplies and Shane has always been very responsive and prompt in filling orders.

Dick Burch, Director, Wallowa County Project Heartbeat, OR

  • Our Zoll AED units arrived the day after we placed the order. Now that's service!

Jenny, Good Samaritan Society, Lodi, WI

  • I just wanted to thank you again for your life-saving donation. Fortunately, we have not had occasion to use it, but it gives us peace of mind to know it’s available. You gentleman are awesome! Thank you again for all your assistance and generosity!

Dorothy S. Steier, Director of Vocational Services/Adult Day Training Program, United Cerebral Palsy of Palm Beach and Mid-Coast Counties, Inc.

Business:

  • We have only recently become a new customer. After an extensive review of AEDs available on the market our company decided to purchase the Zoll Plus AEDs through your company. Prime consideration was given to ease of use, training materials and support.

Tim Worth, Kennecott Eagle Minerals Company, Ishpeming, MI

  • Shopping with your company was a pleasure from start to finish.  The customer service was over the top.  Any questions were promptly answered, suggestions were helpful and without pressure to buy more.  Then the follow up to get our AEDs updated were superb.  If we have any future need for AEDs or accessories, we’ll be doing business with you again.  I’ve also shared your name with other companies that may be looking to place AEDs in their offices.

Connie Sherretts, DPR Construction, Inc.

Churches:

  • It really was a good experience - ordering was easy, it arrived on time, and it is easy to use.  It (the AED) performed its diagnostics correctly when I installed the battery, and we are ready to go!
Darrell Puls, Cathedral of Joy, Richland, WA
  • This is to inform you that our church, Trinity United Methodist Church in San Antonio had to use our AED (Lifepak 500) last night on a member.  We are happy to have this unit on site so that we were able to stabilize the patient until EMS arrived.

Trinity United Methodist Church, San Antonio, TX, Tara Dye

EMS/Fire:

  • Thanks to your company our customers were able to respond to the Gulf Oil spill with over 30 monitors and AEDs shipped overnight.  The units exceeded our expectations and were in the field when needed to save lives.

Fred Wilkins, Paramount EMS Consulting Group, Bay City, TX

  • We have over 230 AEDs in this community. AED.com has supplied the majority of these. They always offer fast friendly service with great prices. They have been a great partner to our program.

Tommy Copeland, EMT-P, Assistant Director Putnam County EMS, TN

  • We have ordered AEDs and other medical equipment from your company and have always had prompt, polite, and knowledgeable employees help with the order.  The order is usually delivered the next day.  We know we can count on you for our medical equipment needs.

Sherry Tipton, Roane County Office of Emergency Services and Homeland Security, Kingston, TN

Government:

  • The service that we received was exactly what we wanted, through ordering and receiving the product. Thanks for the service.

Tim Athey, Operations Commander, Crescent City, California

  • Your company was recommended by another postal facility for the implementation of our AED program.  The products are as advertised.  We have been pleased with their service and the sales reps were very helpful during the purchasing process.

United States Postal Service, John J. Grabb, Plant Safety Specialist, Flint, MI

  • I wanted to say thank you very much for taking such good care of me, because the Philips model AED was not available.  I could not have asked for better service than was given by you today!  I did a little research on the Lifepak CR+ AED and I am glad you offered it to me.  Thank to you I made the right choice!  Again, let me say thank you!

Philip and Dolores Wadsworth, Michigan Department of Corrections, Wayne, MI

Healthcare:

  • It was a pleasure doing business with your company. I received the quote which I had requested promptly. Pricing was very competitive in fact it was better than 3 other companies I received quotes from. Delivery of the product was excellent as well. From beginning to end the service I received was exactly what I wish all companies I do business with would deliver.

Frank Kasko, Teton Valley Healthcare, Materials Management

  • The ordering and transaction process involved in ordering the Philips AEDs was easy. The staff was very professional and helpful in all aspects of the transaction and delivery process. I would recommend your company to others.

Leda Phillips, RN, MECA Eye and Laser Center, Memphis, TN 


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