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"I wanted to thank you for all your help and patience in getting our AED bracket order straightened out.
The AED bracket we ordered turned out to be the wrong bracket for our machine. It was easy and very convenient using your customer service “web chat” service to inquire about making a return as well as ordering the new bracket. It was also very convenient that you are sending the new bracket with a return label for the other. How easy!
Blake, you were most helpful and saved me a lot of time and aggravation which usually goes along with returning an item.
Thanks again for all your help!"