THE PHILIPS ONSITE AED IS ON SIGNIFICANT BACKORDER WITH AN UNKNOWN SHIP DATE. SO, WHAT DOES THAT REALLY MEAN?

Here are a few FAQs to better explain the situation and product alternatives.

Why is this product delayed?
Philips is notifying customers of a potential issue with the Adult SMART Pads Cartridge (M5071A) and the Infant/Child SMART Pads Cartridge (M5072A) for use specifically with the HeartStart HS1 AEDs (including HeartStart Home and HeartStart Onsite). Due to this situation, Onsite AEDs are not available. You can learn more on Philips’ website.


When is the Onsite AED going to be available to ship?
As of last update, the Onsite AED will not be available to ship until potentially Q2 2023. Check back for the latest on shipping availability as it becomes available.


Can I still place my order? When will I be charged?
Yes, you can still order a Philips Onsite AED and will be charged at the time of purchase. It will not ship to you until it becomes available.


Can I order something similar and get it sooner?
The Philips FRx AED is a great solution for organizations of all sizes. View all options.